Billing and plans
What each Klicktify plan includes, how to upgrade, what happens when you hit your member limit, and how billing works.
Klicktify has three plans. All plans include QR check-in, the points engine, tier system, and the rewards catalog.
| Plan | Price | Members | Rewards | Other features |
|---|---|---|---|---|
| Free | Free forever | Up to 10 active members | Up to 5 rewards | QR check-in, points engine, basic analytics |
| Growth | RM89/month | Up to 100 active members | Up to 50 rewards | Advanced analytics, email support, custom branding |
| Scale | RM139/month | Up to 500 active members | Up to 100 rewards | Advanced analytics, priority support, custom branding, API access, white-label |
The Free plan is exactly what it sounds like. No credit card required to get started. You can run a complete loyalty programme for up to 10 active members with up to 5 rewards. Basic analytics show your recent activity, member count, and top members.
If you reach 10 members, you can still add more — we'll prompt you to upgrade, but your existing members won't be locked out. Upgrade to Growth to continue adding new members beyond 10.
Go to Dashboard → Billing → Pricing. Select your plan and click Upgrade. You'll be redirected to Stripe Checkout to complete payment. Your new limits apply immediately.
Billing is monthly, in Malaysian Ringgit (MYR). Growth is RM89/month; Scale is RM139/month.
Downgrades take effect at the end of your current billing cycle. Your existing members and rewards are preserved — but you will not be able to add new members beyond the lower plan's limit until the next cycle, and any rewards beyond the limit will be hidden from the storefront.
You can cancel your subscription at any time from Dashboard → Billing → Cancel Plan. After cancellation, your account reverts to the Free plan at the end of the current billing period. Your member data is retained.
Cancelling does not delete your members, rewards, or transaction history. You can reactivate at any time.
Invoices are generated by Stripe and sent to the email address on your Stripe account. You can also find past invoices in Dashboard → Billing → Invoice History.
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