What Are Cookies?
Definition
Cookies are small text files that are placed on your device (computer, tablet, mobile phone) when you visit a website. They are widely used to make websites work more efficiently, remember your preferences, and provide information to the website operator. Similar technologies include local storage, session storage, and pixel tags.
Scope of This Policy
This policy covers cookies and similar technologies used by Klicktify Sdn Bhd (https://klicktify.com). It does not cover cookies used by third-party websites that you may access through links on our platform. We encourage you to review the privacy policies of those third parties.
The Cookies We Use
Cookie Table
| Name / Identifier | Purpose | Type | Duration |
|---|---|---|---|
| session_token (NextAuth) | Maintains the Merchant's signed-in session. Contains an encrypted session identifier. | Essential | Session (or 30 days if 'Remember me' is selected) |
| member_session_token | Maintains the Member's signed-in session across the loyalty platform. Separate from the Merchant session. | Essential | Session (or 30 days if 'Remember me' is selected) |
| __Secure-session-token | Security token ensuring the session corresponds to the correct HTTPS origin. Prevents session hijacking via insecure transport. | Essential | Session |
| csrf-token | Cross-Site Request Forgery protection. A unique token generated per session to validate that requests originate from the genuine Klicktify domain. | Essential | Session |
| preferences_locale | Stores the user's selected language preference (e.g., 'en', 'ms', 'zh') for localised content delivery. | Essential (Preferences) | 1 year |
| preferences_ui_state | Stores collapsible UI element states (e.g., which accordion sections are open) to improve the browsing experience. | Essential (Preferences) | 1 year |
| _ga (Analytics) | Used by Google Analytics (if enabled for your session) to distinguish unique users and throttle request rate. | Optional / Analytics | 2 years (if enabled) |
| _gid (Analytics) | Used by Google Analytics (if enabled for your session) to distinguish unique users within a 24-hour window. | Optional / Analytics | 24 hours (if enabled) |
| marketing_consent | Records whether the user has consented to non-essential marketing cookies. Used to prevent showing the cookie banner repeatedly. | Essential (Consent) | 1 year |
Categories of Cookies
Essential Cookies
These cookies are strictly necessary for the platform to function. They enable core features such as authentication, session management, security, and preferences. Disabling essential cookies will prevent you from signing in, maintaining your session, or accessing core platform functionality. We do not offer an alternative means to opt out of essential cookies.
Analytics Cookies
Klicktify does NOT enable analytics cookies by default. If analytics tracking is activated (e.g., for Merchant-requested dashboard analytics or internal debugging), the applicable analytics cookies will be subject to your consent via the cookie consent banner. You can manage your analytics consent preferences at any time through your account settings or browser controls.
Marketing Cookies
We do not use first-party marketing cookies. Third-party marketing pixels or tracking technologies are not currently used on the Klicktify platform. If this changes, we will update this policy and seek appropriate consent.
How to Manage Cookies
Browser Controls
Most web browsers allow you to control cookies through their settings. You can typically:
- View what cookies are stored on your device and delete them individually.
- Block cookies from all or specific websites.
- Block third-party cookies.
- Clear all cookies when you close your browser.
- Block cookies from being set at all (this will affect some platform functionality).
Instructions for common browsers: Chrome (settings → privacy → cookies), Firefox (options → privacy → cookies), Safari (preferences → privacy → cookies), Edge (settings → cookies and site permissions).
Platform Consent Settings
When you first visit the platform, a cookie consent banner will ask you to accept or decline non-essential cookies. Your preference is stored in the marketing_consent cookie and will not be shown again unless you clear your browser's cookies. You can also update your consent preferences by contacting privacy@klicktify.com.
Updates to This Policy
Policy Review
We will update this Cookie Policy when we introduce new cookies or similar technologies. The "Last Updated" date at the top of this page reflects the date of the most recent update.
Contact
Questions
If you have questions about our use of cookies or this policy, please contact privacy@klicktify.com.