We built Klicktify because
we kept losing our regulars
Klicktify is a Kuala Lumpur–based software company. We build loyalty software for independent cafés, kopitiams, and shops that can't afford enterprise software.
Klicktify Sdn Bhd · Reg: 202601000123 / 1456789-X · Kuala Lumpur, Malaysia
Our mission
Every shop deserves the loyalty tools that the chains have.
Starbucks, Grab, and AirAsia all have sophisticated loyalty programmes. Independent cafés, kopitiams, and local brands don't — not because they don't need them, but because enterprise loyalty software costs tens of thousands to set up and maintain. Klicktify exists to close that gap. We built the simplest possible loyalty programme: scan a QR code, earn a reward, done.
The problem we solve
Independent shops face a structural disadvantage. Loyalty software was built for chains. We're here to change that.
Big brands win on habit
Loyalty is a compounding advantage. Every visit that doesn't earn a stamp is a visit your competitor capitalises on. Without a system, independent shops watch their regulars drift.
Stamps on a card don't scale
Paper stamp cards are easily lost, hard to track, and impossible to use for insights. A café owner with 200 members can't tell you how many came back last month.
Apps are a barrier
Asking a first-time customer to download an app for a 10-stamp coffee card is a conversion killer. The best loyalty programme is one that needs zero setup on the customer's side.
Enterprise software is out of reach
Most POS-adjacent loyalty tools are priced for chains with thousands of locations. A 20-seat café in SS2 doesn't need Salesforce — it needs five pages and a QR code.
What we believe
Simplicity first
If something takes more than five minutes to set up, it's too complicated. We design every feature around the time-poor café owner.
Honest pricing
No setup fees, no per-SMS charges, no hidden percent on redemptions. The price on the pricing page is what you pay.
Built for Malaysia
From kopitiam uncle to specialty coffee roaster, Klicktify is built for how Malaysian shops actually work — not ported from Silicon Valley expectations.
Data, not noise
We show you what matters: who's coming back, what's being redeemed, and who hasn't visited in two weeks. Nothing that makes you open a spreadsheet.
The team
Engineering
A small team of full-stack engineers who care about performance, correctness, and not shipping bugs to cafés on a Friday afternoon.
Product & Design
Built in-house. Every pixel and interaction is deliberate — we believe a loyalty app for small shops should look and feel like a product people are proud to show their customers.
Support
Real humans who respond in Malaysian working hours. If a café owner can't figure something out, we treat it as a product failure, not a support ticket.
We're a small team. If you're interested in joining, see our open roles.
How we got here
The idea forms
Our founders spend three months talking to independent café owners in the Klang Valley. The same frustration comes up every time: 'We know our regulars by name, but we have no way to reward them properly.' The decision to build Klicktify takes about five minutes.
First prototype in six weeks
A working QR-based check-in system with basic points and one reward type. Tested with five cafés in Petaling Jaya. Three of the five owners cried — not from joy, but from the fact that they could finally see who their repeat customers were.
Private beta
Twenty cafés across KL and Selangor. Tier system, birthday rewards, WhatsApp messaging, analytics dashboard. The product ships weekly based on café owner feedback.
Public launch
Klicktify opens for sign-ups. Free for the first 10 members. No credit card required. Within 48 hours, 140 cafés have signed up — all from word of mouth.
Multi-café management
Owners running more than one location get a unified dashboard. Each café keeps its own brand, rewards, and member list.
FeedMe menu import
Integration with FeedMe means cafés already using FeedMe for their online menu can import their product catalog in one click — no re-entry needed.
Ready to build loyalty for your shop?
Free for your first 10 members. No card, no contract, no catch.