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Questions about setup, pricing, integrations, or anything else. Fill in the form or email us — we respond from a real inbox.
Send us a message
We typically reply within one business day.
Office & contact details
Registered office
Klicktify Sdn Bhd
Kuala Lumpur, Malaysia
Response time
Within 1 business day
Common questions
How quickly do you respond?
We aim to reply within one business day. During Malaysian public holidays, responses may take up to two days.
I already have a Klicktify account and need help.
If you're a merchant with an active account, the fastest way to reach us is through the in-app support in your dashboard, or email us directly at hello@klicktify.com with your café name.
Can I talk to someone before signing up?
Yes — fill in the form and we'll book a 20-minute call if it makes sense. We're a small team, so we can't do product demos on demand, but we'll answer any specific questions you have.
Do you offer on-site training or onboarding?
Not at the moment. Klicktify is designed to be set up without any help — most cafés are live within 10 minutes. If you're setting up 20+ cafés at once, reach out and we'll discuss options.
I'm a developer and want to build an integration.
We don't have a public API yet, but it's on the roadmap. If you're building something that touches Klicktify data, reach out and we'll talk.
Prefer to get started on your own?
You can set up your loyalty programme in minutes, no help needed.